Refund policy
Digital Products All products sold on theleatherblueprint.com are 100% digital and are delivered instantly via email immediately after purchase. No physical books or printed items of any kind are produced, sold, or shipped.
General Rule Due to the nature of digital products, refunds cannot be issued once the download link has been accessed or the file has been downloaded. By completing your purchase, you expressly consent to the immediate delivery of digital content and acknowledge that you thereby waive your right of withdrawal in accordance with EU Directive 2011/83/EU, Article 16(m). This consent is recorded at the time of order completion.
Exceptions A refund may be considered at our sole discretion only in the following circumstances: duplicate orders (accidental purchase of the same product twice — 100% refund for the duplicate); technical failure where the file is demonstrably inaccessible due to an error on our part and cannot be resolved within a reasonable timeframe; incorrect product delivered (a product different from what was ordered).
Non-Refundable Circumstances The following do not constitute valid grounds for a refund: the customer expected a physical book or printed copy; the customer is dissatisfied with the format or style of the patterns; the customer claims the product does not meet personal expectations; the customer did not read the product description or FAQ section prior to purchase; the customer changed their mind after purchase; the customer does not have the tools or devices required to access or print the digital files.
Disputes and Chargebacks Before opening any dispute with your bank or payment institution, we kindly invite you to contact us directly. In most cases we are able to resolve any issue quickly and to your satisfaction. Any unjustified dispute may be contested with the delivery documentation in our possession.
Contact For any questions or requests regarding a purchase, please contact us at theleatherblueprint@gmail.com